Zepto Environments
Zepto Environments
Overview
When a dispute is raised by the bank, Zepto creates the investigation, notifies your platform, and requests merchant action.
Warning
Make sure you submit evidence before the due date. Missing the deadline may result in the case being closed or rejected.
Success
Once accepted, the action request is completed and the dispute workflow progresses accordingly.
Important
Rejecting an action request without the correct review may cause avoidable operational issues.
Tip
Retrieve the investigation first, then inspect the active action request so you can present the right next step to your merchant.
The 2 Zepto environments that you will be interacting with:
Sandbox
All testing, build and QA to be done in our sandbox environment.
| API BaseUrl | Merchant Portal |
|---|---|
| https://api.sandbox.zeptopayments.com/ | https://go.sandbox.zeptopayments.com/ |
Production
| API BaseUrl | Merchant Portal |
|---|---|
| https://api.zeptopayments.com/ | https://go.zeptopayments.com/ |
Heads Up
- Data is sent and received as JSON.
- Clients should include the Accepts: application/json header in their requests.
- Currencies are represented by 3 characters as defined in ISO 4217.
- Dates & times are returned in UTC using ISO 8601 format with second accuracy. With requests, when no TZ is supplied, the configured TZ of the authenticated user is used, or Australia/Sydney if no TZ is configured.
- Amounts are always in cents with no decimals unless otherwise stated.
- Zepto provides static public IP addresses for all outbound traffic, including webhooks.
- Sandbox IP:
13.237.142.60 - Production IPs:
52.64.11.67and13.238.78.114
- Sandbox IP:
Volume & Performance Tests
Overview
When a dispute is raised by the bank, Zepto creates the investigation, notifies your platform, and requests merchant action.
Warning
Make sure you submit evidence before the due date. Missing the deadline may result in the case being closed or rejected.
Success
Once accepted, the action request is completed and the dispute workflow progresses accordingly.
Important
Rejecting an action request without the correct review may cause avoidable operational issues.
Tip
Retrieve the investigation first, then inspect the active action request so you can present the right next step to your merchant.
Updated 4 months ago