SOLUTION OVERVIEW

Zepto Float Account

A Zepto Float Account is a centralised account that enables businesses to receive, manage, and distribute funds programmatically via API.

It acts as a single source of truth for incoming and outgoing money flows, supporting real-time and batch payment rails.

HOW IT'S USED

Core use cases

A Zepto Float Account acts as a central hub for receiving funds, reconciling transactions, and moving money out programmatically.

Accept incoming funds via:

Funds are settled into your float account, giving you immediate visibility and control.

All transactions flowing through the float account can be:

Provides a clear view of:

Use your float balance to:

Supports both:

When a dispute is raised by the bank, Zepto creates the investigation, notifies your platform, and requests merchant action.

Make sure you submit evidence before the due date. Missing the deadline may result in the case being closed or rejected.

Once accepted, the action request is completed and the dispute workflow progresses accordingly.

Rejecting an action request without the correct review may cause avoidable operational issues.

Retrieve the investigation first, then inspect the active action request so you can present the right next step to your merchant.

When a dispute is raised by the bank, Zepto creates the investigation, notifies your platform, and requests merchant action.

Make sure you submit evidence before the due date. Missing the deadline may result in the case being closed or rejected.

Once accepted, the action request is completed and the dispute workflow progresses accordingly.

Rejecting an action request without the correct review may cause avoidable operational issues.

Retrieve the investigation first, then inspect the active action request so you can present the right next step to your merchant.